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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nyufly81

March 9, 2026

5  out of  5
rating by Nyufly81
"Y'all need to speak to Parys if your gonna go with state farm. Above and beyond. I was in quite the quagmire this morning and she helped me get it straightened out in about 20 mins. Top flight agent of the world Craig!!! Clock it 🤌🏾🤌🏾🤌🏾"
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Megan Dixon

March 5, 2026

5  out of  5
rating by Megan Dixon
"Such a wonderful Agent!!! Marie was quick and efficient in helping one of our customers with an auto quote at her 2nd home! She was so detailed oriented and got the quote completed effortlessly! I appreciate your help and support Marie. Thank you so much for going above and beyond!!!!!!!"
We responded:
"Thank you so much, Megan, I appreciate you including me. You are a true team player!"
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Joshua Mancuso

February 25, 2026

5  out of  5
rating by Joshua Mancuso
"I have been with Marie for a long time now and I stay with her because of her great customer service! She is always a delight to work with. Most recently Parys helped me with a new policy and was very helpful making sure I was taken care of. She went above my expectations and also helped to send a copy to my mortgage bank. This office is always 5 stars! Highly recommend!"
We responded:
"Thank you so much, Josh. I am so happy to be helping with your new home purchase...congratulations to you and your family!"
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LASHANNOD ROOKS

February 17, 2026

5  out of  5
rating by LASHANNOD ROOKS
"My Marie Molnar - State Farm Insurance Agent Parys was amazing. I couldn’t ask for a better customer service. She helped me step-by-step. Get through all the challenges. If I had any questions she was there to answer them. I highly recommend if you’re looking for a new insurance company whether it be Car, Home, or Life insurance please reach out to Marie Molnar - State Farm Insurance Agent."
We responded:
"Thank you so much for your kind words and your business. We are so happy to have you as a new customer, and that we saved you so much money!"
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Evangelia Letendre

February 12, 2026

5  out of  5
rating by Evangelia Letendre
"Marie Molnar is a joy and a pleasure to have as an agent. Not only is the office warm and welcoming all around, but Marie consistently makes every effort to go above and beyond for her clients and treat them as real people, not just clients. She truly cares and is very personable. Being able to rely on her and know she's in your corner helps to make stressful, unplanned situations much easier to deal with. Thank you, Marie, for all you do!"
We responded:
"Doing more than what is expected is what we strive for every day. Thank you for your business, Lia, I'm so happy to be your agent!"
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Danielle Ginty

February 4, 2026

5  out of  5
rating by Danielle Ginty
"We had an excellent experience going through State Farm and using Marie as our agent for our Home Insurance. We were first time buyers and she made the process very smooth with a friendly personalized touch! When any issues came up she handled them very timely and professionally. Highly recommend! Thank you Marie!"
We responded:
"Thank you so much for your kind words, Danielle! I really appreciate that your dad referred you when you moved back to NY and purchased your home. We will be here when you need us."
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Zoe Shafer

January 28, 2026

5  out of  5
rating by Zoe Shafer
"Moved to area during holiday season. Marie was available through a challenging process. Her support and willingness to provide materials to the mortgage company multiple times with Grace helped us close the deal."
We responded:
"So happy to welcome you to NY, Zoe Ann. I'm so happy that your son referred you to me! Soon we will have your autos moved to NY insurance as well. Thank you for your kind words and entrusting your insurance needs to us."
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Erin Gresko

January 28, 2026

5  out of  5
rating by Erin Gresko
"Marie is a such a joy to have as an agent and I know I can always rely on her! I have been a client for many years, and whenever I need help/advice she always goes above and beyond to make that happen. Her personable and friendly demeanor makes her so easy to work with and I am always so grateful to know she’s there when I need her!"
We responded:
"Thank you so much, Erin! My favorite part of being an agent is being there to help. I truly appreciate your business and kind words."
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Alexander Grubshteyn

January 27, 2026

5  out of  5
rating by Alexander Grubshteyn
"If you are looking for a reliable insurance team, I highly recommend Marie Molnar and Parys Barbour at State Farm, located in Pittsford, NY, for their exceptional customer service and efficiency. They are known for making the insurance process smooth and stress-free, especially when switching from other carriers, saving a bundle on their premiums."
We responded:
"Thank you so much, Alex, we really appreciate your business. We love catching up when you call, it's great when customers feel like family."
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Valerie De jesus

January 27, 2026

5  out of  5
rating by Valerie De jesus
"Parys was my agent. I had recently purchased a new car and needed to be on my own insurance. Not only did she help me she got me a reasonable price considering I had 2 precious accidents on my record. She was patient and super kind throughout the entire process. I can’t thank her enough. Definitely recommend 1,000%!!!"
We responded:
"Thank you so much, Valeria, Parys loves her work and her customers and it shows. Thank you for choosing us!"
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Mona Carro

January 7, 2026

5  out of  5
rating by Mona Carro
"Marie always goes above and beyond! She provides personal service and support, and always makes herself available to help in any situation. She truly shines!"
We responded:
"Hey, Mona! I’m so glad I could be there to help whenever you needed. It means a lot to hear that my support has made a difference. Thank you for your review!"
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Mariel Chenier

December 23, 2025

1  out of  5
rating by Mariel Chenier
"After 15 years as a State Farm client, my first-ever claim was handled by Marie Molnar in a way that was shockingly unprofessional and distressing. When my vehicle was broken into and left undrivable, she dismissed my request for a rental by saying she had “never heard of anyone asking for one” and, “most people have two cars”. This lack of empathy, basic knowledge, and professionalism during an already stressful situation was unacceptable. I have since taken my insurance elsewhere. Rude, bizarre experience."
We responded:
"Mariel, I hope you have been well these past two and a half years, since you wrote this same review and left my office. I'm not sure why you are still thinking about this, but as in your first negative review, you have not told it as it happened You had a broken rear passenger window in May of 2023, and you were told by the glass claims department that you do not get a rental car for glass claims. I hope you find some happiness in this beautiful season. Happy new year "
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shamar thompson

December 9, 2025

5  out of  5
rating by shamar thompson
"Parys has made the process smooth and stress free for me with her exceptional communication and patience . Would definitely recommend Parys for all insurance needs. 10 stars ."
We responded:
"Thank you, Shamar, we appreciate your business. I agree, Parys is awesome...she loves her work and it shows to everyone!"
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Auntie C11

December 3, 2025

5  out of  5
rating by Auntie C11
"Parys Barbour from this office has been very helpful making switching insurance painless and saved me money in the bargain."
We responded:
"Thank you so much for your kind words, Parys IS awesome! We are so happy to have been able to save you money....we appreciate your business!"
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dan lu

December 2, 2025

5  out of  5
rating by dan lu
"I like to talk to real people and when I need help, won’t wait that long. Some endurance takes me forever to find someone to talk."
We responded:
"Thank you, Dan, we will be here to answer your call when you need assistance. We know our customers need us to help and are happy to be here for you. We appreciate your business!"
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Deric Behling

October 18, 2025

5  out of  5
rating by Deric Behling
"Marie was very helpful, knowledgeable and moved through the process of insuring my vehicles quickly and efficiently. I had a few questions which she was easily able to answer."
We responded:
"Thank you so much for your business and kind words, Deric, we are so happy to have you as a customer!"
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Michelle Longe

September 4, 2025

5  out of  5
rating by Michelle Longe
"Excellent service, saved me money, great people to work with!"
We responded:
"We are so glad to have been able to save you money, give you better coverage and to provide great service when you need us. Thank you for your business!"
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Michael Falzoi

July 22, 2025

5  out of  5
rating by Michael Falzoi
"Marie was an absolute lifesaver after my minor car accident! Even though it was near closing and I wasn't her client, she immediately helped me file a claim with the other driver's insurance and offered invaluable advice on next steps. Her integrity truly shone when I offered to switch my business to her, and she politely declined, not wanting to poach another agent's client. That level of genuine care and honesty makes me confident she'd be an outstanding agent for anyone"
We responded:
"Thank you so much, Michael ...taking the time to leave a review means so much to me. Sounds corny, but we really do strive to be Good Neighbors to anyone that needs help. Glad you were not injured and damages are relatively minor. Thank you for being a State Farm customer!"
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David Ruzhansky

July 18, 2025

5  out of  5
rating by David Ruzhansky
"Marie was very easy to work with, professional and personal. Highly recommend her to anyone."
We responded:
"Thank you, David, we love when a car dealership representative leaves us a review. Thank you for taking great care of our mutual customer!"
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Gerald F LeRoy

July 11, 2025

5  out of  5
rating by Gerald F LeRoy
"After looking for two years of searching for a new rep, I finally found one who looked to address my needs, both for auto and home insurance. They took the time needed and were very helpful in explaining any issues."
We responded:
"Thank you for your business...we want to be sure you are purchasing the insurance coverage that you need and want, and are happy to answer all of your questions. We appreciate your business!"
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Cindy Ladd

June 27, 2025

5  out of  5
rating by Cindy Ladd
"Marie is the best! All I have to do is call and say hi Marie this is Cindy and she knows exactly who I am. I had an accident last week and all I had to do was call Marie and she did all the legwork for me I didn't have to lift a finger. Turned a horrible situation into not so horrible. I don't know what I'd do without her! I can say I've been with this agency for upwards of 30 years and I would never change no matter what. Kudos to all!"
We responded:
"Thank you, Cindy....I appreciate your kind words and business....and the referral of your son! Best compliments we can get are great reviews and referrals!"
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Bernard Tydings

June 27, 2025

5  out of  5
rating by Bernard Tydings
"I worked with Parys who was one of the nicest and most professional agents I have ever worked with. She was very patient and took her time to explain everything to me. I also met and talked to Marie. I never felt pressured or rushed. Great people and agency. I look forward to working with them"
We responded:
"Thank you so much, Berniey, we are thankful for your business. I heard Parys helping you to set up your Drive Safe and Save app this morning....SAVE ON, Bernie!!"
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Jill Cholette

June 1, 2025

5  out of  5
rating by Jill Cholette
"Marie was phenomenal in every way! She is so pleasant and friendly and compassionate and thorough. She made the entire process easy and guided me all the way through. We are so lucky to have her as our agent and I am so grateful to be in her good hands."
We responded:
"Navigating through a claim can be stressful, especially a total loss...I want to be there as a resource to minimize the stress. So glad no one was hurt, the vehicle can be (and was) replaced. Thank you for your kind words and for your trust to take care of your family insurance needs "
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Doreen DeGray

May 30, 2025

4  out of  5
rating by Doreen DeGray
"The team at this office is friendly and warm. Welcomed us to their office and spent adequate time answering all of our questions. Highly recommend them for your insurance needs."
We responded:
"It's nice when we meet new customers at events where we share an interest...we love the Amerks, too! Thank you for your kind words and your business. We don't want to just copy your current policies, we want to be sure you understand the coverages and select what is right for your family...that takes time. So glad you were able to to come to my office to complete your policies."
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Sharon L Scofield

May 28, 2025

5  out of  5
rating by Sharon L Scofield
"My husband and I just moved from CT to NY. Our auto insurance was so expensive and I told my husband I need to look for another auto insurance. Parys from State Farm contacted me and she understood my situation and assisted me in find an affordable auto insurance. Which she did! This transaction was seamless. I am so grateful that she contacted me. Thank you so much. Sharon and Al"
We responded:
"There are so many details to address when moving from another state, and we love to help navigate through the insurance part of the move. I'm so happy we could assist with finding you the right coverages at a great price. Thank you for your business and kind words!"